Privacy Policy

Effective Date: September 30, 2026

Cite Depos (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what personal information we collect, how we use it, and how we handle information provided by our clients in connection with our services and communications.

Information We Collect

We may collect personal information that you provide to us when you request or use our services, including:

  • Your name;
  • Telephone and mobile phone numbers;
  • Email address;
  • Mailing or service address;
  • Information related to scheduled jobs or services;
  • Communications and correspondence between you and Cite Depos; and
  • Other information you voluntarily provide to us in connection with our services.

When you provide a mobile telephone number for communication regarding your scheduled services, we may also maintain information regarding your consent to receive text messages, including your phone number, the date and method of consent, and any requests to opt out of text messaging.

How We Use Personal Information

Cite Depos may use the personal information we collect to:

  • Schedule, coordinate, and provide requested services;
  • Communicate with you regarding scheduled jobs and services;
  • Send appointment confirmations, reminders, scheduling updates, arrival notifications, and other service-related text messages or communications;
  • Respond to questions, requests, and customer service inquiries;
  • Maintain records of our communications and services;
  • Improve our services and customer experience;
  • Protect the security and integrity of our systems; and
  • Comply with applicable laws and legal obligations.

We do not use your mobile telephone number to send marketing or promotional text messages.

Text Messaging

Cite Depos may use text messaging to communicate with existing clients regarding scheduled jobs and services.

Text messages may include appointment confirmations, reminders, scheduling changes, service updates, arrival notifications, and other communications directly related to a scheduled or requested service.

Message frequency will vary depending on your scheduled services and communications with Cite Depos. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to a text message from Cite Depos. After opting out, you may receive a confirmation message. You may also contact us directly at 1-866-993-0207 or info@citedepos.com if you need assistance with your messaging preferences.

Sharing of Personal Information and Text Messaging Information

Cite Depos does not sell or rent your personal information.

Cite Depos does not sell, rent, or share your mobile telephone number or your text-message opt-in information with third parties or affiliates for their own marketing purposes.

We may share personal information with service providers that perform business functions on our behalf. These service providers may include companies that provide telecommunications, text messaging, website hosting, information technology, scheduling, payment processing, and other business-support services.

For example, Cite Depos uses RingCentral to facilitate telephone and text-message communications with our clients. In connection with providing these services, RingCentral may process information such as telephone numbers, message content, communication information, and text-message consent or opt-out information.

Our service providers are authorized to use personal information only as reasonably necessary to provide services to Cite Depos and are not authorized to use your information for their own independent marketing purposes.

We may also disclose personal information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of Cite Depos, our clients, or others.

Your Choices

You may choose not to provide certain personal information. However, certain information, such as your telephone number, may be necessary for us to schedule services or communicate with you regarding your scheduled job.

If you have opted in to receive text messages from Cite Depos, you may withdraw your consent at any time by replying STOP to a text message or by contacting us at 1-866-993-0207 or info@citedepos.com.

Opting out of text messages does not affect your ability to receive services from Cite Depos. However, we may need to use another available method of communication to contact you regarding your scheduled services.

Changes to This Privacy Policy

Cite Depos may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how Cite Depos handles your personal information, please contact us at 1-866-993-0207 or info@citedepos.com.