If it matters to you, it matters to us.
Cite was founded on one simple truth: Whether you're an attorney, paralegal, legal assistant or court reporter, you expect personal, reliable support from your Court Reporting Service — no matter how tough the challenge, or the deadline.
It’s our goal to offer busy litigators and support staffers unmatched professionalism in court reporting, videography, videoconferencing, interpretation and trial support services — anywhere in the world.
At the same time, we’re equally committed to maintaining a family-friendly work environment, where the best court reporting professionals have the technical and personal support they need to succeed. Because if there’s one thing we’ve learned from our decades of combined experience, it’s this: A court reporting service is only as good as its court reporters — and the best court reporters deserve nothing less than the best from us.
We live for the challenge this business brings us every day, we love making the impossible happen, and we’ve invested ourselves in creating a win-win organization — both for our clients and our employees. So how can we make your job easier, your time more productive, and your efforts more successful? We want to know. Because at Cite, if it matters to you, it matters to us.
Joe graduated from Hart County High School in North Georgia and was not accepted to the University of Georgia. He took his talents to Carrollton where he attended the University of West Georgia for one quarter before being placed on academic probation. After his second quarter, the school politely asked him to leave.
Joe then became a full-time missionary with the Appalachian Service Project, with whom he coordinated volunteers for housing construction and presented project options to a board for approval. For a year, Joe coordinated weekly volunteers helping hundreds of families improve their housing situation.
From 2001 to 2009, Joe lived in Alabama and perfected his sales skills while becoming obsessed with finance. He then accepted a job with Forge Consulting as a settlement planner. While at Forge, Joe helped protect and preserve Government benefits on large personal injury and wrongful death cases and provided financial advice to clients that needed help ensuring their settlements lasted. He also completed executive courses at University of Notre Dame and University of Texas A&M and earned professional credentials in Settlement Planning and Structured Annuities while becoming a licensed insurance agent in all 50 states.
In addition to his love for service and helping his clients achieve their goals, Joe has always been fascinated with technology. While working in the legal vertical, Joe felt that many of the court reporting and trial support companies were not evolving with the times. Based on this observation, he spent 18 months learning absolutely everything about the industry and eventually opened Cite with his dear friend, Jeff Snider, in 2017.
Less than three years after Cite’s founding, the nation shut down due to COVID-19, and Joe’s technology knowledge set Cite up for success as he began to teach attorneys the best way to handle exhibits in virtual depositions. Within two months of the nation shutting down, Joe was doing webinars for groups of fifty plus attorneys at a time while providing accredited continuing education credits with the Alabama State Bar. Since April of 2020, Joe has spoken about and presented on utilizing technology in depositions, "Cloud storage and exhibits", and "Technology in Trials”. Cite also has a viral YouTube video of him bringing himself coffee.
Joe has become a serial entrepreneur with ownership in three different companies, but his biggest passion is the charity he helped create – Here 2 Give. The charity feeds people in the Montgomery area who are not able to feed themselves and/or their families.
Jeff Snider has made his home in Birmingham, AL since beginning college there in 1992. After graduating from Birmingham-Southern with a BS in History, Jeff began a career in sales. The better part of his professional life has been spent helping law firms with services including marketing, legal research, practice management, litigation software, and now court reporting. When he is not spending time with his family, Jeff enjoys playing golf, fishing, tournament poker, and listening to live music.
Director of Operations
When Cite merged with Haislip Ragan in 2018, the owners of Cite quickly realized Jen was going to be running the day to day operations of the office. Jen’s attention to detail fosters a high-quality product and driven work environment. She earned her BS in Business Administration from South University in 2006. She is the co-founder of a podcast encouraging women to stay true to themselves.
When she is not working, she loves to go on adventures through the woods with her husband and 4 children. She can also be caught decorating and refinishing furniture for fun.
Anna Tolleson, CCR, CRR
Traci is a native of Ozark, Alabama and graduated from Carroll High School before attending Troy University. She graduated in 2000 with a BS in Business Administration. Since then, Traci has been able to focus on volunteering with several organizations and currently serves as an officer on the PTA for Bear Exploration Center Elementary School. Traci started with Cite in a temporary role, but it quickly became full time. Traci can be found in production, billing, scheduling, accounts receivables, video syncing, and just about any and all aspects of Cite.
She loves going to Orangetheory, traveling, and watching all different types of movies from sad dramas to crazy suspense films.
Taylor has an extensive background in all aspects of video production which made him a great candidate to lead Cite’s growing video department. He grew up in Cullman, Alabama, but always had a dream of moving to the West Coast. After graduating from the University of Alabama in 2011, Taylor moved to Los Angeles to start his career in TV & Film production. He spent five years in L.A. honing his craft as a Director of Photography and Editor working on a variety of projects from commercial marketing videos to feature films. Taylor won a Webby Award in 2017 for his work as a video editor on a web-based video project titled “The People Walker.”
Taylor moved to Birmingham in 2018 to be closer to his Grandparents and other family still residing in the Cullman area. He continued his work as a Director of Photography and Editor filming projects for companies like ESPN, NBC, FOX, and more until joining Cite in 2021.
Taylor enjoys using his creative video skills to film and edit Day-in-the-Life videos for clients at Cite. He believes it's his way of helping others when they're faced with life altering circumstances.
Jackson hails from Headland, Alabama and found his way to Montgomery in 2015 to attend Huntingdon College. After graduating from college, Jackson joined Cite. Jackson’s specialties include videography, video editing, virtual depositions, and trial tech services. He also works with notices, billing, and video synching.
In his free time, Jackson enjoys reading and rooting for the Atlanta Braves.
Betty Jo Casey
Betty Jo became a part of our team at Cite in August 2020 with years of experience in Accounting and Accounts Receivable. Building relationships with our clients is her top priority. She is a native of Columbus, Georgia and is very active and involved in all aspects of her community. Her family and especially her 3 Granddaughters fill any downtime. When scheduling allows she loves to travel and is known to always be planning the next big adventure.