If it matters to you, it matters to us.
Cite was founded on one simple truth: Whether you're an attorney, paralegal, legal assistant or court reporter, you expect personal, reliable support from your Court Reporting Service — no matter how tough the challenge, or the deadline.
It’s our goal to offer busy litigators and support staffers unmatched professionalism in court reporting, videography, videoconferencing, interpretation and trial support services — anywhere in the world.
At the same time, we’re equally committed to maintaining a family-friendly work environment, where the best court reporting professionals have the technical and personal support they need to succeed. Because if there’s one thing we’ve learned from our decades of combined experience, it’s this: A court reporting service is only as good as its court reporters — and the best court reporters deserve nothing less than the best from us.
We live for the challenge this business brings us every day, we love making the impossible happen, and we’ve invested ourselves in creating a win-win organization — both for our clients and our employees. So how can we make your job easier, your time more productive, and your efforts more successful? We want to know. Because at Cite, if it matters to you, it matters to us.
Joe graduated high school from Hart County High and was not accepted to the University of Georgia. He took his talents to Carrollton and attended the University of West Georgia for one quarter before being placed on academic probation. After his second quarter, the school asked him to leave. Joe then became a full-time missionary with the Appalachian Service Project. Joe has spent the last 10 years helping plaintiffs protect and preserve government benefits while providing settlement planning on large personal injury and wrongful death cases. In 2019, along with some friends, he started a charity that focuses on providing food and benefits to people in need in and around the Montgomery, AL area.
Jeff Snider has made his home in Birmingham, AL since beginning college there in 1992. After graduating from Birmingham-Southern with a BS in History, Jeff began a career in sales. The better part of his professional life has been spent helping law firms with services including marketing, legal research, practice management, litigation software, and now court reporting. When he is not spending time with his family, Jeff enjoys playing golf, fishing, tournament poker, and listening to live music.
Director of Operations
When Cite merged with Haislip Ragan in 2018, the owners of Cite quickly realized Jen was going to be running the day to day operations of the office. Jen’s attention to detail fosters a high-quality product and driven work environment. She earned her BS in Business Administration from South University in 2006. She is the co-founder of a podcast encouraging women to stay true to themselves. When she is not working, she loves to go on adventures through the woods with her husband and 4 children. She can also be caught decorating and refinishing furniture for fun.
Bonnie joined Cite in 2020 after working for the Alabama State Bar for 35 years. She served as the Disciplinary Board Clerk for the State Bar for the past 19 years and worked under 5 different General Counsels. Bonnie attended Auburn University in Montgomery in 1979. She loves spending time with her two children and four grandchildren. She also enjoys sewing.
Traci is a native of Ozark, Alabama and graduated from Carroll High School before attending Troy University. She graduated in 2000 with a BS in Business Administration. Since then, Traci has been able to focus on volunteering with several organizations and currently serves as an officer on the PTA for Bear Exploration Center Elementary School. Traci started with Cite in a temporary role, but it quickly became full time. Traci can be found in production, billing, scheduling, accounts receivables, video syncing, and just about any and all aspects of Cite. She loves going to Orangetheory, traveling, and watching all different types of movies from sad dramas to crazy suspense films.